If you run a business in Nigeria, there’s a high possibility that you’ve either used a Microsoft product or heard about it. Their most-popular products for small and medium scale businesses (SME’s) in Nigeria are MS Word, Excel, PowerPoint, Outlook, OneDrive, and Teams. Sounds familiar, isn’t it?

Microsoft is like a household name in not only Nigeria, but in over 100 countries globally. They have cutting edge software and hardware products servicing industries like manufacturing, educational, medical, consulting, gaming, oil & gas, cloud, mobile technologies health and lots more.

Microsoft created a partner network to enable them to expand their reach to more countries and offer customised solutions to businesses of all sizes. The partner network is made up of Information Technology (IT) companies that wants to expand their offerings by reselling Microsoft solutions. These IT companies are further graded according to their level of competence, performance, and achievements – the grades are silver or gold partner.

So, what is a Microsoft Gold Partner?

  • A firm that is a member of the Microsoft Partner Network (MPN) and have at least four Microsoft Certified Professionals.
  • An organization with more than 95% client retention rates, and 5+ referrals.
  • A firm that has participated in the Customer Satisfaction (CSAT) Index, and have passed the licensing, sales & marketing assessments respectively.
  • An organization committed to implementing Microsoft Business Solutions with utmost degree of diligence and excellence, while being cost-effective.
  • Lastly, a team of experts that can align client’s needs with relevant Microsoft products needed to proffer a lasting-solution.

Now that you know who a Microsoft Gold partner is, and their capabilities. Let’s dive into the benefits of working with a Microsoft Partner in Nigeria.

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Benefits of Working with a Microsoft Gold Partner in Nigeria

  • Expert Guidance and Assistance on Microsoft Products
  • Cost-Effective Pricing
  • Stay Updated with The Latest Market Trends
  • Direct Connection to Microsoft
  1. Expert Assistance on Microsoft Products

Let’s face it, some Microsoft products are quite complex to use and navigate. And there’s nothing as frustrating than encountering a usage problem during a serious work without being able to reach an expert for instant support.

When you work with a Microsoft Gold Partner, you’ll get expert support from core product specialist at your beck and call. That means, the fear of work interruption will be eliminated because you know that help is a call away.

  1. Cost-Effective Pricing

The primary aim of most procurement departments is to get genuine cost-effective products and solutions at the right time. Gold Partners enjoys certain privileges from Microsoft, and one of it is low pricing. Because of this, they can pass across the low-cost prices to their clients.

If you’re looking to optimize for cost and value, then you should work with a Microsoft Gold Partner.

  1. Stay Updated with the Latest Market Trends

The market is constantly evolving, and new technologies is displacing old ones. To gain competitive advantage in your industry, you need to stay abreast with the latest technologies developments and innovations in the market.

Working with a Gold Partner gives you access to their newsletters and webinars about how new technologies are shaping your industry, and how you can position your organization. This kind of information is priceless.

  1. Direct Connection to Microsoft

Gold partners have direct connection privileges with the customer and technical support team in Microsoft. What means is, you can request a custom business solution or high-level support from Microsoft through a Gold Partner.

For instance, you want Teams or Azure integration with a new software, or some improved capabilities on Dynamics 365 to suit your immediate business needs. You can get all of these and more via Gold Partner

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As a notable Microsoft Gold Partner, Multiskills Nigeria Limited has several years of quality experience working with brands across Africa. Our team of experts has been duly vetted and certified by Microsoft; they also have a track record of successful implementation for over 100 businesses in Nigeria.

  • Successful implementation across several industries
  • Over 9 years of cognate experience delivering excellence
  • Access to a remarkable customer support team
  • Cost-effective implementation
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Published On: June 3rd, 2022 / Categories: Digital Transformation /

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